Thursday, April 4, 2013

Manzana Insurance case report

1.How is the Fruitvale Branch doing? How the branch is doing according to key external capital punishment measures?financial performance, turnaround times, late regenerations, and renewal rates.

Fruitvale encounters a solid overtaking of business due to late renewals, and long pass by times on new policies and quotes. From the following perspectives, we can throw a better view of what Fruitvale Branch?s problems argon:Financial performance: Profitability is declining. It suffered a loss of $174 and $121 in 1st and 2nd can of year 1991. (Exhibit 5)While premiums went up virtually 10%, ordinary insured losses went up more or less 50% from 1st quarter of 1989 to 2nd of 1991. Also, Operation expenses went up about 15%. (Exhibit 5)Turnaround times: Increasing quarterly. Since 2nd quarter of 1990 to 2nd quarter of 1991, the weighted bonnie TAT has change magnitude from 5.1 days to 6.2 days. (Exhibit 6)On the other hand, Golden doorway?s average turnaround time is estimated 2 days. (Tom?s memo) Actually, Golden Gate announced a guaranteed turnaround time of atomic itemize 53 on the job(p) day. Fruitavale Branch is behind in term of turnaround times.

of late renewals: Also increasing quarterly, from 201 in 4th quarter of 1989 to 471 in 2nd quarter of 1991. (Exhibit 6) From the memo, we notice that the renewals late rate has go up significantly from 20% to 44% in one year.

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Especially, operations for RERUNs are terrible. RERUNs occupy most of total number of late. (Exhibit 6)Renewal rates: Going down. In 1989, rate was 5166/(5166+849)=85.9%; while in 1990, dropping to 4987/(4987+1717)=74.4%; and the first half year of 1991 was not so good either, 2081/(2081+926)=69.2%. (Exhibit 7) Also, Tom?s memo shows that their renewal loss rate went up from 33% in this quarter make it year to 47% in this quarter this year. For Golden Gate, their estimated renewal loss rate is 15% which is much...

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